About us
Built by people who saw the problem first-hand.
CAREST grew out of our work with real dealership networks, where we saw what complaint management looks like without the right tool.
Our background
CAREST is a product of COMATI , an IT company specialising in critical infrastructure for large organisations. Working with dealership networks, we saw first-hand what daily complaint handling looks like without a dedicated system.
Complaints got lost in emails. A lack of data made recurring problems hard to identify. Service staff spent hours each week on manual reporting. We built a tool to change that.
Simple implementation
We launch the system in days. The interface is intuitive enough for dealership staff to use without IT training.
Data you can act on
Every complaint is a data point. CAREST identifies patterns before they become trends, giving management a concrete basis for decisions.
Integration with your existing tools
CAREST works with your existing DMS and CRM systems, complementing the tools you already use.
Want to see how it works?
We will demonstrate it using your process data, with no obligation.